ENG301 Finalterm Solved Paper 2010-5

FINALTERM  EXAMINATION
Spring 2010
ENG301- Business Communication (Session - 4)

 
 
Time: 90 min

M a r k s: 55

    
Question No: 1    ( M a r k s: 1 )    http://vuzs.net
 Organizational decisions are made at top level and then flow down to the people who carry them. This process is known as:
         
       ►  Upward flow
       Downward flow  
       ► External flow
       ►  Internal flow
   
Question No: 2    ( M a r k s: 1 )    http://vuzs.net
 Which is a list of source material on a particular subject?
       Bibliography
       ► Index
       ► Appendixes
       ► Glossary
   
Question No: 3    ( M a r k s: 1 )    http://vuzs.net
 
In circular letters personal interest is created by using the word -----------------.
       you
       ► our customers
       ► everybody
       ► dear customers

Question No: 4    ( M a r k s: 1 )    http://vuzs.net
 Circular letters are used:
 
       ► To send information to a group of company.
       To send the same information to a number of people.
       ► To communicate other company.
       ►  To send information inside of a company
   
Question No: 5    ( M a r k s: 1 )    http://vuzs.net
 Conclusions made by reasoning are called:
       References   
       ► Inferences 
       ► Recurrences
       ► Preferences
   
Question No: 6    ( M a r k s: 1 )    http://vuzs.net
 The minutes of informal meeting are signed by the person who took them and sometimes by the ----------------- as well.
       ► chairman
       presiding officer
       ► advisory
       ► manager
   
Question No: 7    ( M a r k s: 1 )    http://vuzs.net
 ------------------- reports are usually short messages with natural, casual use of language.
       ► Conference
       ► Periodic
       Informal
       ► Formal
   
Question No: 8    ( M a r k s: 1 )    http://vuzs.net
 Stroking, hitting, holding or guiding the movement of another person are examples of:
                       
       ► Touching behavior
       ► Body movement
       ► Physical characteristics
       ► Duplicators
   
Question No: 9    ( M a r k s: 1 )    http://vuzs.net
 What  is a structured, written summary of a person’s education, employment background, and job qualifications?
       ► Bibliography
       ► Synopsis
       Resume
       ► Index

Question No: 10    ( M a r k s: 1 )    http://vuzs.net
 A good proposal should contain a good --------------- and it is the first thing to help the reader to understand the nature of your work.
       ► Question
       ► Name
       Title
       ► Theme
   
Question No: 11    ( M a r k s: 1 )    http://vuzs.net
 The four basic purposes for giving a presentation are to inform, to persuade, to motivate, and which thing is missing?
       ► To entertain
       ► To instruct
       ► To have a good interaction
       ► To talk to others
   
Question No: 12    ( M a r k s: 1 )    http://vuzs.net
 Each source you cite in the paper must appear in your reference list and this list should appear --------------------of your paper.
       ► in the beginning
       at the end
       ► in the middle
       ► after few pages in the middle
   
Question No: 13    ( M a r k s: 1 )    http://vuzs.net
 Collection letters are usually written in:
       ►  Line
       Series
       ► Serial
       ► Steps

Question No: 14    ( M a r k s: 1 )    http://vuzs.net
 When your message contains all the facts, the reader or the listener needs, it is called:
                                      
       Complete
       ► Considerate
       ► Courteous
       ►  Clear
   
Question No: 15    ( M a r k s: 1 )    http://vuzs.net
 While communicating, when you are aware not only of the perspective of others but also their feelings, you are applying which principle of communication?
                                        
        Courtesy
       ► Concreteness
       ► Completeness
       ► Conciseness
   
Question No: 16    ( M a r k s: 1 )    http://vuzs.net
 
Which one of the following components does not make up an email system?
 
          
       ► Users
       ► Messages and protocols
       ► Senders’ and Recipients’ Addresses
        Audio conference
   
Question No: 17    ( M a r k s: 1 )    http://vuzs.net
 Which tests do provide quantitative information about a candidate’s skills, attitudes, and habits?
       ► Written tests
       ► Pre-employment tests
       ► Oral tests
       ► General tests
   
Question No: 18    ( M a r k s: 1 )    http://vuzs.net
 The resume should be relevant, to the point and ............................?
       ► too long
       ► repetitious
       concise
       ► complex
 
Question No: 19    ( M a r k s: 1 )    http://vuzs.net
 All pieces of literature, key journals and books referred to in a research proposal should be listed at the end of the proposal. It is called------------------ section of thesis.
       ► tables and figures
       ► appendices
       bibliography
       ► index
   
Question No: 20    ( M a r k s: 1 )    http://vuzs.net
  If you are citing a work done by three to five authors what will be the proper way to cite them? 
          
       ► Kernis, Cornell, Sun, Berry & Harlow, 1993
       ► Kernis, Cornell, and Sun, and Berry, & Harlow 1993
       ► Kernis and  Cornell, Sun, Berry, & Harlow, 1993
       ► Kernis and Cornel, Sun and Berry and Harlow 1993
   
Question No: 21    ( M a r k s: 2 )
 Write a note on bibliography in thesis.
   
Question No: 22    ( M a r k s: 2 )
 How can we hold the attention of the audience?
   
Question No: 23    ( M a r k s: 2 )
 How does changing the workplace affect a job?
   
Question No: 24    ( M a r k s: 3 )
 How do we write long quotations in a thesis paper?
   
Question No: 25    ( M a r k s: 3 )
 What is the purpose of a business report?

Question No: 26    ( M a r k s: 3 )
 “Interwieving for Success” is an important step in the process of interview preparation. Comment.
   
Question No: 27    ( M a r k s: 5 )
 Behaving in a proper way while writing or communicating with customers is one of the keys to success’. Discuss the principle of courtesy.
   
Question No: 28    ( M a r k s: 5 )
 Write a note on literature review and methodology in thesis writing.

Question No: 29    ( M a r k s: 5 )
 Write a note on chronological resume.
  
Question No: 30    ( M a r k s: 5 )
 What is E Q and its importance for a successful job?

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