ENG301 Business Communication Final Term Paper 2011
Question No: 1 ( Marks: 1 ) - Please choose one
To fully comprehend a market report, it is necessary to read it carefully and note ___________
the nature of the report
the nature of commodity
trends of the market
all of above
Question No: 2 ( Marks: 1 ) - Please choose one
Business communication means:
To send message in the business world
To achieve good will among the customers
To win angry customers
All of the above
Question No: 7 ( Marks: 1 ) - Please choose one
______ plays an important role in defining the personal space in a society.
Gender
Dress
Observations
Mood
Question No: 12 ( Marks: 1 ) - Please choose one
At ‘Appreciation’ stage of buffer sincere thanks are expressed for __________ something.
leaving
achieving
receiving
deceiving
Question No: 13 ( Marks: 1 ) - Please choose one
------- helps the reader know at glance what the letter is about.
An attention line
A postscript
An enclosure
A subject line
Question No: 15 ( Marks: 1 ) - Please choose one
Certain reports are written to solve problems, provide services, or sell equipment are called____. They include bids to perform work under a contract and the plea for financial support from outsiders. Such bids and requests are always formal.
proposals
letter proposals
informal reports
formal reports
Question No: 17 ( Marks: 1 ) - Please choose one
____ give(s) time to the audience to absorb information being provided during the oral presentation.
Visual aids
Vocal quality
Body language
All of the above
Question No: 23 ( Marks: 1 ) - Please choose one
_______ is special types of case study research. It is distinguished from other types of case studies because it used the theories and methods of anthropology to study the culture of schools and class rooms.
Descriptive research
Case study research
Ethnographic research
Comparative research
Question No: 25 ( Marks: 1 ) - Please choose one
_____ is one of the members who monitor a committee’s financial activities.
Treasurer
Advisory
Controller
Secretary
Question No: 26 ( Marks: 1 ) - Please choose one
The sales letter is highly ………, and its writing required exceptional ability and experience.
Specified
Socialized
Speciocide
Specialized
Question No: 27 ( Marks: 1 ) - Please choose one
During an official meeting the role of ____________ is o participate in meeting and do work delegated to him or her.
committee member
chairman
treasurer
secretary
Question No: 31 ( Marks: 1 ) - Please choose one
Reports can be classified as:
Informal reports, Short reports
Formal Reports, Long reports
Formal or Informal reports; Short or Long reports
Informal reports, Long reports
Question No: 34 ( Marks: 1 ) - Please choose one
In a ---- the speaker uses nonverbal cues to express his meaning, has less control of contents and requires greater need to help the audience stay on track.
speech
formal report
formal oral presentation
telephonic conversation
Question No: 35 ( Marks: 1 ) - Please choose one
Although negotiation has a specific purpose that is, to reach agreement, it does not always-------this aim
achieve
access
receive
achromatize
Question No: 36 ( Marks: 1 ) - Please choose one
Introduction outlines the contribution that the research will make to ------.
knowledge
art
architecture
archeology
Question No: 39 ( Marks: 1 ) - Please choose one
The---- is just one aspect of a complete communication package that everyone must put together before he or she enters the business world.
credibility
resume
memo
annual credential report
Question No: 40 ( Marks: 1 ) - Please choose one
In fact a resume probably has less than ---- seconds to make impression.
55
45
35
25
Question No: 41 ( Marks: 2 )
Name at least four vocal segregates.
Question No: 42 ( Marks: 2 )
Question No: 43 ( Marks: 2 )
Question No: 44 ( Marks: 2 )
What the main objective of the opening lines of a job-application letter.
Question No: 45 ( Marks: 3 )
Write brief note on table of contents of formal report.
Question No: 46 ( Marks: 3 )
Differentiate between verbal and non-verbal communication.
Question No: 47 ( Marks: 3 )
How do we cite an unknown author in an in-text citation of a thesis?
Question No: 48 ( Marks: 3 )
What is EQ? Provide a list of attributes required to test the emotional intelligence of candidate.
Question No: 49 ( Marks: 5 )
What are advanced means of communication and what is their importance in the new business?
Question No: 50 ( Marks: 5 )
Write note on functional resume.
Question No: 51 ( Marks: 5 )
What is impact of ‘body language’ and ‘voice quality’ of a person in oral presentation? Explain in detail.
Question No: 51 ( Marks: 5 )
Discuss briefly the concept of principled bargaining.
