MIDTERM EXAMINATION
Spring 2010
ENG301- Business Communication
Question No: 1 ( M a r k s: 1 ) http://vuzs.net
Memo is the short form of:
► Mamorandum
► Memory
► Memorial
► Momentom
Question No: 2 ( M a r k s: 1 ) http://vuzs.net
Communication has an ancient foundation and its roots go back to the time of Greeks,this is called:
► Oral communication
► Written communication
► Non-verbal communication
► Inactive communication
Question No: 3 ( M a r k s: 1 ) http://vuzs.net
------------------ machine scans a printed page, converts it to a signal, and transmits it.
► A Facsimile
► A Photocopy
► An Electronic
► A Printer
Question No: 4 ( M a r k s: 1 ) http://vuzs.net
A message of congratulation or commendation is much like the message of:
► Condolence
► Appreciation
► Refusal
► Acceptance
Question No: 5 ( M a r k s: 1 ) http://vuzs.net
An exchange of information within an organization is called:
► Internal communication
► External communication
► Horizontal communication
► Vertical communication
Question No: 6 ( M a r k s: 1 ) http://vuzs.net
Artifact objects are used in which type of messages?
► verbal
► Non-verbal
► Written
► Oral and written
Question No: 7 ( M a r k s: 1 ) http://vuzs.net
Vocal characterizers include:
► Laughing, crying
► Intensity, pitch
► Sound, silent pauses
► Sneeze, tone
Question No: 8 ( M a r k s: 1 ) http://vuzs.net
- ------------ are individual cultural variables.
► Economics, politics
► Accepted dress, manners
► Language, social norms
► Social norms, manners
Question No: 9 ( M a r k s: 1 ) http://vuzs.net
The way you -------------- your message makes it clear whether your reader will respond favorably or unfavorably to the message.
► begin
► end
► write
► conclude
Question No: 10 ( M a r k s: 1 ) http://vuzs.net
Which one is national variable from the followings?
► Time
► Space
► Economics
► Food
Question No: 11 ( M a r k s: 2 )
What is an order letter?
Answer:
An order letter is a contract of selling and purchasing or services. Orders are considered one of the simplest types of direct request. While placing an order, you need not excite your reader’s interest; just state your needs clearly and directly
Question No: 12 ( M a r k s: 2 )
Name some national variables mentioned in intercultural communication model.
Answer:
Following are some national variables:
- Education Time
- Regulation Space
- Economics Food
- Politics Accepted Dress
- Social Norms Manners
- Language
Question No: 13 ( M a r k s: 3 )
Name the national and individual cultural variables.
National Variables Individual Cultural Variables
Education Time
Regulation Space
Economics Food
Politics Accepted Dress
Social Norms Manners
Language Decision Making
Question No: 14 ( M a r k s: 3 )
Write down the format of Semi Block Form of letter.
Answer: This form is much used in Pakistan. Heading, date, complimentary close and signature sections begin at the horizontal of the page or are placed so that they end near the right-hand margin. First line of each paragraph is indented five to seven spaces. Only closed form of punctuation is used in this form. This letter style is attractive on the page.
Question No: 15 ( M a r k s: 5 )
Personal space varies according to gender, status, roles and culture. Comment on it.
Question No: 16 ( M a r k s: 5 )
Write the body of a "Thanks letter" to your customer for the first order, in order to build good will of the company.
Question No: 17 ( M a r k s: 5 )
Explain three National Variables present in intercultural communication model
National Variables in intercultural communication model
Education
Regulation
Economics
