1: Sociology can be defined as:
► The study of people in relation to their fellow human beings (page no 15 on handouts)
► The study of societies which help to learn about human and their activities
► It is the study of behavior of the individuals or groups within the political environment
► The science that seeks to measure and explains human behavior
2-The Great China Wall has been built in almost:
► 900 years
► 956 years (page no 3 on handouts)
► 856 years
► 1000 years
3- To motivate the employees a manager should give them:
► Monetary Incentives
► Promotion
► Appreciation certificates
► All of the given options (page no 88 on handouts)
4: Which of the following is most important characteristic of an entrepreneur?
► Planning
► Communication
► Rapid decision making
► Goal setting
5: A manager transmits the information outside the organization. He is performing which of the following role?
► Spokesperson (page no 08 on handouts)
► Representative
► Disseminator
► Agent
6- All of the following are managerial roles identified in Mintzberg’s Model EXCEPT:
► Informational
► Interpersonal
► Functional (page no 08 on handouts)
► Decisional
7- The concern of which of the following was to improve the performance of the overall functions of the organization?
► Quantitative Management
► Administrative Management (page no 19 on handouts)
► Scientific Management
► Bureaucratic Management
8- Henri Fayol was a successful industrialist of:
► France (page no 19 on handouts)
► Germany
► America
► Canada
9- Chester Barnard saw organizations as a ______system that required human assistance.
► Moral
► Ethical
► Social (page no 20 on handouts)
► Technical
10- A company commitment to develop a process that achieves high quality product and customer satisfaction is called:
► Knowledge management
► Total quality management (page no 24 on handouts)
► Marketing management
► System management
11- Two major characteristics of open system are:
► Negative entropy and synergy (page no 25 on handouts)
► Positive entropy and synergy
► Entropy and synergy
► Anthropology and synergy
12- Environment reacts to the output of organization and provides:
► Feed forward
► Input
► Output
► Feedback (page no 25 on handouts)
13- All of the following are major elements of the mega environment EXCEPT:
► Technological
► Economic
► Socio-cultural
► Competitors (page no 30 on handouts)
14- In a capitalistic economy, economic activity is governed by:
► Political forces
► Market forces (page no 30 on handouts)
► Economic forces
► Cultural forces
15 All of the following are elements of Task environment EXCEPT:
► Suppliers
► Culture (page no 30 on handouts)
► Customers
► Competitors
16- All of the following are Dimensions of organizational culture EXCEPT:
► Innovation
► Aggressiveness
► Stability
► Customer orientation (page no 31 on handouts)
17- The principle reason for formation of the regional trading alliance in Europe was to reduce the power of the United States and:
► Canada
► Mexico
► Russia
► Japan (page no 37 on handouts)
18- Most of the time lower level management of organizations have to deal with problems which are:
► Satisficing
► Well-structured (page no 43 on handouts)
► Non-programmed
► Ill-structured
19- Which of the following is the basic rule of brainstorming?
► Criticism is not allowed (page no 39 on handouts)
► Ideas should be radical
► Improvement of ideas is encouraged
► Quantity of idea production is stressed
20- Which one of the following plans has clearly defined objectives?
► Directional
► Flexible
► Specific (page no 59 on handouts)
► Standing
21- Suppose as a manager of a Company you are performing an activity that involves budgeting and programming of your subordinates’ work. In this situation you are working as:
► Entrepreneur
► Resource allocator (page no 8 on handouts)
► Figurehead
► Monitor
22. ———– maintains self developed network of outside contacts and informers who provide favors and information.
► Entrepreneur
► Monitor
► Liaison (page no 8 on handout)
► Figurehead
23. ————– is the planning and implementing of organizational systems and practices that maximize the potential of employees to contribute to organizational goals and develop their capabilities unhindered by group identities such as race, gender, age, or ethnic group.
► Managing Diversity (page no 13 on handout)
► Anthropology
► Bureaucracy
► Remuneration http://vustudents.ning.com/
24. Seema desires for friendship, love, and a sense of belonging, we can say that she fulfils the_______
► Physical need
► Self Actualization
► Social need (page no 90 on handout)
► Esteem
25. A manager in a manufacturing company attempts to establish a culture of quality affecting the attitudes and actions of every employee and relies on a workforce that wants to improve quality. He focuses on establishing ———-.
► Total Quality Management (page no 24 on handout)
► Knowledge management
► Operations Management
► Management of Information System
26. ——- is a condition in which the decision maker chooses a course of action without complete knowledge of the consequences that will follow implementation.
► Risk
► Ambiguity
► Accuracy
►Uncertainty (page no 40 on handout)
27. Which of the following is the constituency in the environment that is affected by an organization’s decisions and policies and that can influence the organization?
► Stockholders (page no 31 on handout)
► Shareholders
► Competitor
► Stakeholders
28. NAFTA stands for:
►North American Free Trade Agreement (page no 36)
►North Asian Free Trade Agreement
►North American Free Trade Association
►None of the given options
29. Which one of the following is not the characteristic of Weber’s ideal bureaucracy?
► Specialization of labor
► Formalization of rules
► Division of labor (page no 18 on handout)
► Formalization of links authority into a hierarchical structure
30. Which of the following is NOT one of Fredrick Taylor’s four principles of management?
► Avoid cooperation with workers (page no .16 on handout)
► Scientifically select and then train workers
► Divide work and responsibility
► Study tasks scientifically and develop best method to perform it
31. The managerial functions according to Fayol were:
► Organizing, staffing, commanding, coordinating and controlling
► Commanding, organizing, planning, coordinating and staffing
► Controlling, commanding, organizing, planning and leading
► Planning, organizing, commanding, coordinating and controlling (page no .19)
32: According to Maslow’s hierarchy of need, a healthy work environment is an example of which of the following need?
► Physiological
► Esteem
► Safety (page no .90 on handout)
► Social
33: Which of the following management perspective focuses on decision making, economic effectiveness, mathematical models and use of computers?
► Knowledge management
► Total quality management
► Marketing management
► Quantitative management (page no .23 on handout)
34: Mega environment is also called:
► Open environment
► Close environment
► Flexible environment
► General environment (page no .29 on handout)
35: Environment made up of specific outside elements within which an organization interfaces in the course of conducting its business is called:
► Internal environment
► External environment
► The task environment (page no .30 on handout)
► The mega environment
36: Mega environment, that includes the attitudes, values, norms, beliefs, behaviors and associated demographic trends that are characteristics of a given geographic area, is called:
► The socio-cultural element (page no .30 on handout)
► The international element
► The economic element
► The legal-political element
37: The belief that a firm’s obligation goes beyond that required by law and economics, and includes a pursuit of long-term goals that are good for society is known as:
► Ethical responsibility
► Social responsibility (page no .32 on handout)
► Social obligation
► Social responsiveness
38: A choice made from two or more alternatives is called:
► Support
► System
► Network
► Decision (page no .39 on handout)
39: Most of the time lower level management of organizations have to deal with problems which are:
► Satisficing
► Well-structured (page no .43 on handout)
► Non-programmed
► Ill-structured
40: When an organization encounters a serious problem which needs to be solved immediately, it is called:
► Crisis problem (page no .41 on handout)
► Non- Crisis problem
► Opportunity problem
► Financial Problem
► The study of people in relation to their fellow human beings (page no 15 on handouts)
► The study of societies which help to learn about human and their activities
► It is the study of behavior of the individuals or groups within the political environment
► The science that seeks to measure and explains human behavior
2-The Great China Wall has been built in almost:
► 900 years
► 956 years (page no 3 on handouts)
► 856 years
► 1000 years
3- To motivate the employees a manager should give them:
► Monetary Incentives
► Promotion
► Appreciation certificates
► All of the given options (page no 88 on handouts)
4: Which of the following is most important characteristic of an entrepreneur?
► Planning
► Communication
► Rapid decision making
► Goal setting
5: A manager transmits the information outside the organization. He is performing which of the following role?
► Spokesperson (page no 08 on handouts)
► Representative
► Disseminator
► Agent
6- All of the following are managerial roles identified in Mintzberg’s Model EXCEPT:
► Informational
► Interpersonal
► Functional (page no 08 on handouts)
► Decisional
7- The concern of which of the following was to improve the performance of the overall functions of the organization?
► Quantitative Management
► Administrative Management (page no 19 on handouts)
► Scientific Management
► Bureaucratic Management
8- Henri Fayol was a successful industrialist of:
► France (page no 19 on handouts)
► Germany
► America
► Canada
9- Chester Barnard saw organizations as a ______system that required human assistance.
► Moral
► Ethical
► Social (page no 20 on handouts)
► Technical
10- A company commitment to develop a process that achieves high quality product and customer satisfaction is called:
► Knowledge management
► Total quality management (page no 24 on handouts)
► Marketing management
► System management
11- Two major characteristics of open system are:
► Negative entropy and synergy (page no 25 on handouts)
► Positive entropy and synergy
► Entropy and synergy
► Anthropology and synergy
12- Environment reacts to the output of organization and provides:
► Feed forward
► Input
► Output
► Feedback (page no 25 on handouts)
13- All of the following are major elements of the mega environment EXCEPT:
► Technological
► Economic
► Socio-cultural
► Competitors (page no 30 on handouts)
14- In a capitalistic economy, economic activity is governed by:
► Political forces
► Market forces (page no 30 on handouts)
► Economic forces
► Cultural forces
15 All of the following are elements of Task environment EXCEPT:
► Suppliers
► Culture (page no 30 on handouts)
► Customers
► Competitors
16- All of the following are Dimensions of organizational culture EXCEPT:
► Innovation
► Aggressiveness
► Stability
► Customer orientation (page no 31 on handouts)
17- The principle reason for formation of the regional trading alliance in Europe was to reduce the power of the United States and:
► Canada
► Mexico
► Russia
► Japan (page no 37 on handouts)
18- Most of the time lower level management of organizations have to deal with problems which are:
► Satisficing
► Well-structured (page no 43 on handouts)
► Non-programmed
► Ill-structured
19- Which of the following is the basic rule of brainstorming?
► Criticism is not allowed (page no 39 on handouts)
► Ideas should be radical
► Improvement of ideas is encouraged
► Quantity of idea production is stressed
20- Which one of the following plans has clearly defined objectives?
► Directional
► Flexible
► Specific (page no 59 on handouts)
► Standing
21- Suppose as a manager of a Company you are performing an activity that involves budgeting and programming of your subordinates’ work. In this situation you are working as:
► Entrepreneur
► Resource allocator (page no 8 on handouts)
► Figurehead
► Monitor
22. ———– maintains self developed network of outside contacts and informers who provide favors and information.
► Entrepreneur
► Monitor
► Liaison (page no 8 on handout)
► Figurehead
23. ————– is the planning and implementing of organizational systems and practices that maximize the potential of employees to contribute to organizational goals and develop their capabilities unhindered by group identities such as race, gender, age, or ethnic group.
► Managing Diversity (page no 13 on handout)
► Anthropology
► Bureaucracy
► Remuneration http://vustudents.ning.com/
24. Seema desires for friendship, love, and a sense of belonging, we can say that she fulfils the_______
► Physical need
► Self Actualization
► Social need (page no 90 on handout)
► Esteem
25. A manager in a manufacturing company attempts to establish a culture of quality affecting the attitudes and actions of every employee and relies on a workforce that wants to improve quality. He focuses on establishing ———-.
► Total Quality Management (page no 24 on handout)
► Knowledge management
► Operations Management
► Management of Information System
26. ——- is a condition in which the decision maker chooses a course of action without complete knowledge of the consequences that will follow implementation.
► Risk
► Ambiguity
► Accuracy
►Uncertainty (page no 40 on handout)
27. Which of the following is the constituency in the environment that is affected by an organization’s decisions and policies and that can influence the organization?
► Stockholders (page no 31 on handout)
► Shareholders
► Competitor
► Stakeholders
28. NAFTA stands for:
►North American Free Trade Agreement (page no 36)
►North Asian Free Trade Agreement
►North American Free Trade Association
►None of the given options
29. Which one of the following is not the characteristic of Weber’s ideal bureaucracy?
► Specialization of labor
► Formalization of rules
► Division of labor (page no 18 on handout)
► Formalization of links authority into a hierarchical structure
30. Which of the following is NOT one of Fredrick Taylor’s four principles of management?
► Avoid cooperation with workers (page no .16 on handout)
► Scientifically select and then train workers
► Divide work and responsibility
► Study tasks scientifically and develop best method to perform it
31. The managerial functions according to Fayol were:
► Organizing, staffing, commanding, coordinating and controlling
► Commanding, organizing, planning, coordinating and staffing
► Controlling, commanding, organizing, planning and leading
► Planning, organizing, commanding, coordinating and controlling (page no .19)
32: According to Maslow’s hierarchy of need, a healthy work environment is an example of which of the following need?
► Physiological
► Esteem
► Safety (page no .90 on handout)
► Social
33: Which of the following management perspective focuses on decision making, economic effectiveness, mathematical models and use of computers?
► Knowledge management
► Total quality management
► Marketing management
► Quantitative management (page no .23 on handout)
34: Mega environment is also called:
► Open environment
► Close environment
► Flexible environment
► General environment (page no .29 on handout)
35: Environment made up of specific outside elements within which an organization interfaces in the course of conducting its business is called:
► Internal environment
► External environment
► The task environment (page no .30 on handout)
► The mega environment
36: Mega environment, that includes the attitudes, values, norms, beliefs, behaviors and associated demographic trends that are characteristics of a given geographic area, is called:
► The socio-cultural element (page no .30 on handout)
► The international element
► The economic element
► The legal-political element
37: The belief that a firm’s obligation goes beyond that required by law and economics, and includes a pursuit of long-term goals that are good for society is known as:
► Ethical responsibility
► Social responsibility (page no .32 on handout)
► Social obligation
► Social responsiveness
38: A choice made from two or more alternatives is called:
► Support
► System
► Network
► Decision (page no .39 on handout)
39: Most of the time lower level management of organizations have to deal with problems which are:
► Satisficing
► Well-structured (page no .43 on handout)
► Non-programmed
► Ill-structured
40: When an organization encounters a serious problem which needs to be solved immediately, it is called:
► Crisis problem (page no .41 on handout)
► Non- Crisis problem
► Opportunity problem
► Financial Problem
