FINALTERM EXAMINATION
Fall 2008
ENG301- Business Communication (Session - 2)
M a r k s: 75
Question No: 1 ( M a r k s: 1 ) http://vuzs.net
In---------punctuation, no line of heading or inside address is punctuated.
close punctuation
open punctuation
standard Punctuation
long punctuation
Question No: 2 ( M a r k s: 1 ) http://vuzs.net
AMS is the abbreviation of:
Administrative Management Society
Alcholical Member Society
Advanced Management Society
Asian Management Society
Question No: 3 ( M a r k s: 1 ) http://vuzs.net
Perceiving nonverbal communication, the listener can determine happiness, fear, and
sadness primarily from ______
body movement.
gestures.
attire.
eyes and face.
Question No: 4 ( M a r k s: 1 ) http://vuzs.net
Which is a list of source material on a particular subject?
Bibliography
Index
Appendixes
Glossary
Question No: 5 ( M a r k s: 1 ) http://vuzs.net
What are the basic divisions of a formal report other than prefatory and supplementary
parts?
Written parts
Text parts
Oral parts
Added parts
Question No: 6 ( M a r k s: 1 ) http://vuzs.net
Comunication is ------------------ way process.
two
four
three
five
Question No: 7 ( M a r k s: 1 ) http://vuzs.net
What is the brief overview of report s most important points?
Synopsis
Executive Summary
Contents.
Bibliography
Question No: 8 ( M a r k s: 1 ) http://vuzs.net
Complaint letter should be called----------------.
persuasive letter
claim letter
inquiry letter
sales letter
Question No: 9 ( M a r k s: 1 ) http://vuzs.net
A claim is written to-----------the company of the problem.
inform
complaint against
make claim
refuse
Question No: 10 ( M a r k s: 1 ) http://vuzs.net
Collection letter should be written with the assumption that most people will:
Pay
Not pay
Delay
Ignore
Question No: 11 ( M a r k s: 1 ) http://vuzs.net
Minutes, which tell more of story of what happened and who said what at a meeting are?
Resolution minutes
Narrative minutes
Informal minutes
Formal minutes
Question No: 12 ( M a r k s: 1 ) http://vuzs.net
--------------- is a group of people who are appointed to solve a specific problem.
A standing committee
A committee
A task force
A help desk
Question No: 13 ( M a r k s: 1 ) http://vuzs.net
------------is one of the members who monitors a committee's financial activities.
Treasurer
Advisory
Controller
Secretary
Question No: 14 ( M a r k s: 1 ) http://vuzs.net
The minutes of informal meeting are signed by the person who took them and sometimes
by the ----------------- as well.
chairman
presiding officer
advisory
manager
Question No: 15 ( M a r k s: 1 ) http://vuzs.net
Classification of a report is:
Informal reports, Short reports
Formal reports , Long reports
Formal or Informal reports , Short or Long Reports
Informal repots, Long repots
Question No: 16 ( M a r k s: 1 ) http://vuzs.net
------------------- reports are usually short messages with natural, casual use of language.
Periodic
Informal
Formal
Conference
Question No: 17 ( M a r k s: 1 ) http://vuzs.net
The resume should be relevant, to the point and which quality is missing?
Too long
Repetitious
Concise
Complex
Question No: 18 ( M a r k s: 1 ) http://vuzs.net
You should use which approach in a resume if you are new to a job market, want to
redirect your career.
Chronological
Functional
Combined
Job oriented
Question No: 19 ( M a r k s: 1 ) http://vuzs.net
What is the purpose of writing a follow-up letter to an organization?
To show your interest in working for the organization.
To decline the offer of the organization.
To ask for information.
To represent organization s attitude
Question No: 20 ( M a r k s: 1 ) http://vuzs.net
Which principle is used to express yourself in fewest possible words?
Clarity
Conciseness
Completeness
Correctness
Question No: 21 ( M a r k s: 1 ) http://vuzs.net
In which interview, recruiters see how does a candidate handle himself under pressure?
Stress Interview
Situational Interview
Video Interviews
Structured Interviews
Question No: 22 ( M a r k s: 1 ) http://vuzs.net
-------------- power is exerted by those who use their authority or any force, emotional or
physical, against the interest of the other party.
Coercive
Expertise
Legitimate
Consultative
Question No: 23 ( M a r k s: 1 ) http://vuzs.net
--------------- is a negotiation method that involves people cooperating to produce a
solution satisfactory to both parties.
Collaboration
Competition
Compromise
Cooperation
Question No: 24 ( M a r k s: 1 ) http://vuzs.net
While writing and presenting your Thesis or Dissertation, you go through many stages.
First stage is:
Preparing the Proposal
Writing the Research Paper
Making an outline
Thinking about It
Question No: 25 ( M a r k s: 1 ) http://vuzs.net
A good proposal should contain a good --------------- and it is the first thing to help the
reader to understand the nature of your work.
Question
Name
Title
Theme
Question No: 26 ( M a r k s: 1 ) http://vuzs.net
There are------------- major research perspectives.
Two
Three
Four
Five
Question No: 27 ( M a r k s: 1 ) http://vuzs.net
If a study uses language such as naturalistic, field study, case study, context, situational,
constructivism, meaning, multiple realities, it has used a ----------------.
Formal perspective
Qualitative perspective
Informal perspective
Quantitative perspective
Question No: 28 ( M a r k s: 1 ) http://vuzs.net
How many main delivery methods of an oral presentation are used?
Three
Four
Two
Five
Question No: 29 ( M a r k s: 1 ) http://vuzs.net
Globalization means that for a Company to survive, it must establish markets not only in
its own country but also in--------------------.
two countries
six countries
many countries
the whole world
Question No: 30 ( M a r k s: 1 ) http://vuzs.net
Which one of the followings is not aspect of the AIDA plan plan?
Attention
Interest
Desire and action
Skill
