ENG301 Finalterm Solved Paper 2010-7

FINALTERM  EXAMINATION
Spring 2010
ENG301- Business Communication (Session - 4)

 
Time: 90 min

M a r k s: 55
Question No: 1    ( M a r k s: 1 )    http://vuzs.net
 Letters refusing orders call for the indirect plan or the---------------- approach.
       ► Sandwich 
       ► Burger
       ► Neutral
       ► Negative
 
 
Question No: 2    ( M a r k s: 1 )    http://vuzs.net

 Circular letters are used:
 
       ► To send information to a group of company.
       ► To send the same information to a number of people.
       ► To communicate other company.
       ►  To send information inside of a company
    
Question No: 3    ( M a r k s: 1 )    - Please choose one
  --------------- is a group of people who are appointed to solve a specific problem.
       ► A standing committee
       ► A committee
       A task force
       ► A help desk

Question No: 4    ( M a r k s: 1 )    http://vuzs.net
 ------------is one of the members who monitors a committee's financial activities.
       ► Treasurer
       ► Advisory
       ► Controller
       ► Secretary
    
Question No: 5    ( M a r k s: 1 )    http://vuzs.net
 A ------------------is a cross between interoffice memo and a formal report.
       memo report
       ► analytical  memo report
       ►  informational memorandum report
       ► feasibility report
   
Question No: 6    ( M a r k s: 1 )    http://vuzs.net
 What is the purpose of writing a follow-up letter to an organization?
 
       To show your interest in working for the organization.
       ► To decline the offer of the organization.
       ► To ask for information.
       ► To represent organization’s attitude
   
Question No: 7    ( M a r k s: 1 )    http://vuzs.net
 How can both parties be unable to collaborate and walk away from the negotiation dissatisfied?
       ► Win-lose strategy
       ► Lose-win strategy
        Lose-Lose strategy
       ► Win-win strategy
    
Question No: 8    ( M a r k s: 1 )    http://vuzs.net
 The four basic purposes for giving a presentation are to inform, to persuade, to motivate, and which thing is missing?
       ► To entertain
       ► To instruct
       ► To have a good interaction
       ► To talk to others

Question No: 9    ( M a r k s: 1 )    http://vuzs.net
 Which one is national variable from the followings?
                   
                 
       ► Time 
       ► Space
       Economics
       ► Food
   
Question No: 10    ( M a r k s: 1 )    http://vuzs.net
 Laughing, crying, sighing, yawning, clearing the throat, groaning, yelling, whispering etc. show which one of the aspects:
       ► Vocal characterizers
       ► Vocal Qualifiers
       ► Vocal Segregates
       ► Vocal intensifiers
   
Question No: 11    ( M a r k s: 1 )    http://vuzs.net
 ----------------------emphasizes studies that are experimental in nature, emphasizes measurement, and search for relationships.
       ► Research method
      Quantitative perspective
       ► Qualitative perspective
       ► Normal perspective
   
Question No: 12    ( M a r k s: 1 )    http://vuzs.net
 Globalization means for a Company to survive, it must establish markets not only in its own country but also in--------------------.
                     
       ► all countries
       ► six countries
       many countries
       ►  Asia
   
Question No: 13    ( M a r k s: 1 )    http://vuzs.net
 It has been in use since 1950. It uses full–block form and open punctuation. No salutation or complimentary close is used. Reader’s name is used in the first and last sentences. Subject and writer’s name are typed in capitals.
Match the above with one of the followings:
       ► The Block-form / Modified – Block
       ► Full-Block
       ► The Semi-Block
       ► AMS (Administrative Management Society)
   
Question No: 14    ( M a r k s: 1 )    http://vuzs.net
 Complaint letter should be called----------------.
      
       ► persuasive letter
       claim letter
       ► inquiry letter
       ► sales letter

Question No: 15    ( M a r k s: 1 )    http://vuzs.net
 A claim is written to-----------the company of the problem.
      
 
       ►    inform 
       ► complaint against 
       ►  make claim
       ►  refuse
   
Question No: 16    ( M a r k s: 1 )    http://vuzs.net
 For writing a successful resume, which attitude is better to adopt?
       ► We
Personal pronoun
       You
       ► He\She
       ► All third persons
   
Question No: 17    ( M a r k s: 1 )    http://vuzs.net
 There are ------------- types of job letters
       ► two
       ► three
       ► four
       ► five
   
Question No: 18    ( M a r k s: 1 )    http://vuzs.net
 Why do we communicate?
One of the following is not the purpose of any given communication:
       ► to initiate some action.
       ► to impart information, ideas, attitudes, beliefs or feelings.
       ► to establish, acknowledge or maintain links or relations with other people.
       to misguide other person and win him to your side.
   
Question No: 19    ( M a r k s: 1 )    http://vuzs.net
 ---------------is a process in which two or more parties try to resolve differences, solve problems and come to an agreement.
      Negotiation
       ► Communication
       ► Consultation
       ► Discussion

Question No: 20    ( M a r k s: 1 )    http://vuzs.net
 All pieces of literature, key journals and books referred to in a research proposal should be listed at the end of the proposal. It is called------------------ section of thesis.
       ► tables and figures
       ► appendices
       bibliography
       ► index
    
Question No: 21    ( M a r k s: 2 )
 What are win-lose strategies in negotiation?
   
Question No: 22    ( M a r k s: 2 )
 What today’s employer do seek in job applicants?
   
Question No: 23    ( M a r k s: 2 )
 Which things are included in personal data while writing a resume?
   
Question No: 24    ( M a r k s: 3 )
 How do we write long quotations in a thesis paper?
   
Question No: 25    ( M a r k s: 3 )
 Write an example of minutes of the meeting from your course.
   
Question No: 26    ( M a r k s: 3 )
 What are “Reading and Memorization” methods of delivering a presentation?

Question No: 27    ( M a r k s: 5 )
 Do you think that ‘Paralanguage’ and ‘Physical characteristics’ can convey non-verbal message more effectively? Comment on this statement.
   
Question No: 28    ( M a r k s: 5 )
 Write a note on the followings:
A-Structured interview
B-Open ended interview
   
Question No: 29    ( M a r k s: 5 )
 What are common errors to avoid in a letter report?
   
Question No: 30    ( M a r k s: 5 )
 A good proposal has a good title and it is the first thing to help the reader understand the nature of your work.Comment.

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