ENG301 Finalterm SOlved Paper 2010-8

FINALTERM EXAMINATION
Spring 2010
ENG301- Business Communication (Session - 3)

 
Time: 90 min
M a r k s: 55
Question No: 1    ( M a r k s: 1 )    http://vuzs.net
Number of rooms, beds, adults and children are included in request for------------.
 
       ►  reservation
       ► purchase
       ► goods
       ► sale
   
Question No: 2    ( M a r k s: 1 )    http://vuzs.net
Letters refusing orders call for the indirect plan or the---------------- approach.
 
       ► Sandwich 
       ► Burger
       ► Neutral
       ► Negative
 
Question No: 3    ( M a r k s: 1 )    http://vuzs.net
What are the basic divisions of a formal report other than prefatory and supplementary parts?
 
       ► Written parts
       ► Text parts
       ► Oral parts
       ► Added parts
   
Question No: 4    ( M a r k s: 1 )    http://vuzs.net
Unsolicited letters are written on ADIA plan which is --------- step approach.
 
       ► five
       ► two
       ► four
       ► one

 
Question No: 5    ( M a r k s: 1 )    http://vuzs.net
Sales letters start with:
 
       ► An easy and effective way
       ► An attention-getting device
       ► Interesting news
       ► Buffer
 
Question No: 6    ( M a r k s: 1 )    http://vuzs.net
A standing committee is one that operates permanently:
 
       ► Month after month
       ► Week after week
       ► Year after year
       ► After six months

 
Question No: 7    ( M a r k s: 1 )    http://vuzs.net
------------------- reports are usually short messages with natural, casual use of language.
 
       ► Conference
       ► Periodic
       ► Informal
       ► Formal
   
Question No: 8    ( M a r k s: 1 )    http://vuzs.net
In which communication expressions are not encoded in words?
 
       ► Non-verbal   
       ► Verbal
       ► Written
       ► Verbal and written

 
Question No: 9    ( M a r k s: 1 )    http://vuzs.net
In win-lose strategy, the problems or conflicts are focused and the party is satisfied due to:
 
       ► Iinitiator
       ► Both parties
       ► One party
       ► Second party
   
Question No: 10    ( M a r k s: 1 )    http://vuzs.net
For writing an effective business message, there are---------- planning steps.
 
       ► seven
       ► five
       ► two
       ► three
   
Question No: 11    ( M a r k s: 1 )    http://vuzs.net
According to Psychologists, 50 percent of an interview’s decision is made within how many seconds?
 
       ► First 30 seconds
       ► 60 to 90 seconds
       ► 30 to 60 seconds
       ► 40 to 50 seconds

Question No: 12    ( M a r k s: 1 )    http://vuzs.net
A ----------------section of thesis can contain a flow chart which summarizes the way in which various processes involved in the project fit together.
 
       ► rationale
       ► methodology
       ► discussion
       ► analysis
   
Question No: 13    ( M a r k s: 1 )    http://vuzs.net
---------------- appears as an appendix at the end of your thesis.
 
       ► Raw data
       ► Synopsis
       ► Preface
       ► Tables and Figures

 
Question No: 14    ( M a r k s: 1 )    http://vuzs.net
The speaker makes a presentation with the help of an outline, note cards, or visual aids in which method of delivery?
 
       ► Memorization
       ► Reading
       ► Extemporaneous
       ► Writing
   
Question No: 15    ( M a r k s: 1 )    http://vuzs.net
Intensity (loud/soft); pitch height (high/low) represent which one of the followings:
 
       ► Vocal characterizers
       ► Vocal Qualifiers
       ► Vocal Segregates
       ► Vocal barriers

 
Question No: 16    ( M a r k s: 1 )    http://vuzs.net
 
Which one is not the optional part of a letter?
       ► Attention line
       ► Subject Line
       ► Enclosure(s)
       ► Salutation
   
Question No: 17    ( M a r k s: 1 )    http://vuzs.net
Complaint letter should be called----------------.
      
       ► persuasive letter
       ► claim letter
       ► inquiry letter
       ► sales letter
   
Question No: 18    ( M a r k s: 1 )    http://vuzs.net
For writing a successful resume, which attitude is better to adopt?
 
       ► We
       ► You
       ► He\She
       ► All third persons

  
Question No: 19    ( M a r k s: 1 )    http://vuzs.net
Which thing does reveal something about a candidate’s personality and professionalism during an interview?
 
       ► Style of talking
       ► Manners
       ► Physical appearance
       ► Eye contact
   
Question No: 20    ( M a r k s: 1 )    http://vuzs.net
All pieces of literature, key journals and books referred to in a research proposal should be listed at the end of the proposal. It is called------------------ section of thesis.
 
       ► tables and figures
       ► appendices
       ► bibliography
       ► index
   
Question No: 21    ( M a r k s: 2 )
Which approaches, will you use in resume writing and why?

 
Question No: 22    ( M a r k s: 2 )
Name two types of memo reports.
 

 
Question No: 23    ( M a r k s: 2 )
What is a case study research?

   
Question No: 24    ( M a r k s: 3 )
What is the difference between CV and resume?
 
   
Question No: 25    ( M a r k s: 3 )
 
Question No: 26    ( M a r k s: 3 )
How do you cite indirect sources?
 
 
Question No: 27    ( M a r k s: 5 )
What are external distractions that obstruct our listening oral communication?
 

Question No: 28    ( M a r k s: 5 )
Explain two different cultural variables of your country?
 
 
Question No: 29    ( M a r k s: 5 )
Write format of a letter of transmittal with an example.
 
Question No: 30    ( M a r k s: 5 )
Provide guidelines for writing application letters

Leave a Reply

Related Posts Plugin for WordPress, Blogger...