ENG301 Midterm unSolved Paper 2010-10

MIDTERM EXAMINATION
Spring 2010


ENG301- Business Communication (Session - 3)


Time: 60 min

M a r k s: 35


Question No: 1 ( M a r k s: 1 )
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-------------- is the process of drafting your message.

► Composing

► Editing
► Revising
► Reviewing

Question No: 2 ( M a r k s: 1 )
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The direct organizational plan is appropriate when the writer anticipates the reader's----------.

► acceptance

► resistance
► hesitation
► rejection

Question No: 3 ( M a r k s: 1 )
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Selecting some details and omitting others is a process called:

► Abstracting


► Extracting

► Attracting
► Fascinating

Question No: 4 ( M a r k s: 1 )
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A formal style is characterized by more------------ sentences.

► simple

► complex
► easy
► short

Question No: 5 ( M a r k s: 1 )
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The way you -------------- your message makes it clear whether your reader will respond favorably or unfavorably to the message.

► begin

► end
► write
► conclude

Question No: 6 ( M a r k s: 1 )
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An effective ending will ----------- the reader to act as requested.

► motivate

► consolidate
► disappoint
► depress

Question No: 7 ( M a r k s: 1 )
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Pitch range, rhythm control, tempo and articulation control are aspects of which one of the followings:

► Touching behaviour

► Paralanguage
► Proximity
► Artifacts

Question No: 8 ( M a r k s: 1 )
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A machine scans a printed page, converts it to a signal, and transmits the signal over a telephone line to a receiving machine. Although they have been available for many years, until recently they were slow and expensive.
These are called:

► Groupware

► Teleconferencing
► Faxes
► Voice Mail

Question No: 9 ( M a r k s: 1 )
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Which one of the followings is not aspect of the AIDA plan?

► Attention

► Interest
► Desire and action
► Skill

Question No: 10 ( M a r k s: 1 )
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Inside the organization, how many flows are working?

► One

► Two
► Three
► Four

Question No: 11 ( M a r k s: 2 )

Write down names of standard parts of a business letter.

Question No: 12 ( M a r k s: 2 )

What is direct (deductive) approach?


Question No: 13 ( M a r k s: 3 )

What is direct approach?


Question No: 14 ( M a r k s: 3 )

Name standard parts of a business message.


Question No: 15 ( M a r k s: 5 )

What are different error categories in the correctness principle? Discuss.


Question No: 16 ( M a r k s: 5 )

Elaborate the concept of intercultural communication.


Question No: 17 ( M a r k s: 5 )

Write body of a refusal letter to the company which has offered you a project manager’s job and also explain the reason/s behind it.

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